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FAQ

COVID 19 update - July 2022

We (the PFP team) are so thankful to be vaccinated.  Luckily, most of the families we have been visiting over the past few months have been vaccinated as well.  We still need to take precautions:  there is so much we still do not know about this virus; we often visit families who are immunocompromised; and during our visit you will be grieving and likely releasing a lot of respiratory particles.  When we get to your house, we ask that you meet us outside (wearing a mask) to handle paperwork and discuss logistics.  After we handle paperwork, we can determine the best location.  If anyone who opts to be present is unvaccinated then we will need to be outside and they will need to wear their mask at all times.  If we are outside AND you are vaccinated, then masks are optional.  If we are inside, everyone should wear their mask.

The grieving process involves lots of respiratory particles.  
If you are sick or have been exposed to someone who is sick, please make this very clear during the initial phone conversation.  I hope that we all continue to stay safe and healthy.  

 

Euthanasia during the best of times is very difficult, right now is it even more difficult to say good bye.

Please see our Grief Resources webpage to help navigate this process.   

Q:  How do I know when it is the right time for euthanasia?

A:  If you are asking this question, you are likely concerned about your pet's quality of life.  You may choose to have a quality of life consult with your vet (via in-clinic appointment or using a telemedicine option).  It is very natural to struggle with the euthanasia decision.  Feelings of doubt and anxiety are usually part of the grief process  

Below is a link to a quality of life scale developed by The Ohio State Veterinary Medical Center - this may be helpful in evaluating your companion's quality of life. 

Quality of Life Scale

Cats are especially good at hiding their pain.  This cat grimace scale may be helpful in accessing if your cat is in pain.  

Dr. Shea Cox has developed additional resources for evaluation pain in dogs and cats - see below.

BEAP Pain Scale for Dogs

BEAP Pain Scale for Cats

Q:  It is time to start pre-planning.  What do I do next?

A:  It is always best to get in touch with us before things become critical.  We find pet parents 

are often unaware of how fast a sick pet's condition can change from doing poorly to being critical.  

If you are not ready to book an appointment:

 *You can give us a call and we can go ahead and get all of your information in our system,

that way when it is time it will be easier. 

* You can fill out this information form and we can give you a call. 

 

If you are ready to book an appointment:

*You can give us a call (413-327-5077)

* You can fill out the information form (above) and we can give you a call

* You can book on-line (see the Schedule Online tab)

This is the prepare link that we send to families to help prepare for our visit.

You may find this information helpful to see ahead of time. 

Q:  What if Paws Finding Peace is not available?

A:  Paws Finding Peace is not available at all times.  Other local veterinarians who provide at-home euthanasia can be found at: inhomepeteuthanasia.com. For assistance after hours visit Veterinary Specialty & Emergency Clinic (VESH)  in South Deerfield, MA  or  

New England Veterinary Center & Cancer Care (NEVCCC) in Windsor, CT.

Q:  What areas does Paws Finding Peace cover?

A:  Drs. Atkins & McCutchen are licensed in Massachusetts and Connecticut.  This is our travel map, please visit the page entitled "at-home euthanasia" for more information regarding our service area and travel fees.   If you live outside our travel area, you can search inhomepeteuthanasia.com to help find a mobile end-of-life veterinarian. 

Q:  How much notice does Paws Finding Peace need? 

A:  We are usually able to accommodate same day appointments if you call between 8-9am (weekdays).  It is always best not to wait until a pet is in critical condition to call and discuss euthanasia.  

There is a saying in end-of-life care, "it is better to euthanize 3 days too early than 3 minutes to late".  

Q:  Is end-of-life care covered by pet insurance?

A:  Some insurance policies do cover end-of-life care, you will need to check the details of your plan.  Upon request, PFP will email you a receipt to submit to the insurance company.  PFP is always willing to complete any paperwork needed for pet insurance.  

Q:  Does the Paws Finding Peace caller ID say "Lee, MA"?

A:  Yes, the caller ID may say "Lee, MA".  However, we are based in Chicopee, MA.  

Q:  What types of payment do you accept?

A:  We accept cash, personal check or credit card.  I have a square reader that connects using my phone or internet.  You can make checks out to "Paws Finding Peace".  

Q:  We are considering a home burial.  How do we safely perform a home burial?

A: When considering a home burial, it is very important to make sure that the drugs that are used to perform humane euthanasia do not negatively impact the environment or other animals.  Please review this document  Burying a Pet - Guidelines, to make sure your family is able to safely bury your beloved companion.  

Q:  What happens if my pet passes at home?

A:  Here is information on what to do if your pet passes at home