Cancellation policy:  

Unfortunately, canceling an appointment means that your appointment slot was not available for another family with a pet in need.  We try to be as reasonable as possible with cancellations.

We ask for 24 hours notice if possible if you plan to cancel your appointment.     

​

We understand how difficult it is to say goodbye.  Guilt, anxiety and doubt are almost always part of the process.

 

The appointment begins once we begin traveling to your house and ends once we are back at the office.  

The visit at your house is a portion of the appointment time.

 If the euthanasia is not performed after we start our travel, your appointment fee will be $50 less.